" This conference has provided a great insight to the customer/ employee engagements. Conflict management & and a roadmap for the NPS & customer experience. "
Ms. Debasmita Dhar
Service Quality Head
Bajaj Allianz Co. Ltd.
" Great content with practical approach. Good mix of industries. "
Mr. Ashwani.K.Sharma
Deceiver Leader
American Express
" It upgrades the knowledge and keeps abreast with latest innovation & best practices in various industries. "
Mr. Rajvir Singh
Unitech Ltd.
" It is great, motivational summit to learn and inspire for our business. "
Mr. Amit Shaha
Head - Customer Service
Religare Health Insurance
" Extremely well planned, executed conference. Interactive and topics were more relevant to times of change as we are in. "
Mr. Krishna Kumar
Service Delivery Leader
American Express
" This is great opportunity to meet all the who-is-who of the service industry & share the good practices. It's wonderful opportunity to update our knowledge/skill level & networking. "
Ms. Arun Aravind
Head - Service Planning
Whirlpool India
" Informative, educative & a excellent platform for sharing ideas, networking & trigerring innovation. "
Dr. Riddhi Gulati
Corporate Manager - Claims
Religare Health Insurance
" Best speakers, best management. Those who want to know in & out of CX must attend this summit. "
Ms. Shrishti Giri
Content Writer
QDegrees Services
" Good insight on how services become important differentiator for end customer. "
Mr. Abhishek Puri
General Manager - Customer Services
Philips Lighting
" Got experience of best customer service practice across industries. How to infuse technology to transform the customer experience. "
Ms. Anuja Shukla
DGM - Customer Service
Tribeca Creators