Abhishake Mathur

Sr. Vice President Investment Advisory & Customer Service

ICICI Securities Limited

Ajay Nambiar

Head – Customer Care & Property Management

L&T Realty Limited

Anindya Sundar Das

Head Community Operations

Uber India

Dharmarajan K

Chief Customer Officer

Tata CLiQ

Harish Varma

Head of Customer Care

Volkswagen Group Sales India

Japhia Walker

Partner | Head – Client Services

IIFL Wealth Management Ltd

Jeetendra Lalwani

Co-founder

Dial4242

Komal Chainani

General Manager - Head Customer Experience

BookMyShow.com

Minoti Behara

Head of Customer Solutions

PayPal India

Naveen Bachwani

Group Head - Customer Experience

Edelweiss Financial Services

Nipun Sharma

Senior Manager Analytics

Flipkart Pvt Ltd

Prasanna Lohar

Head Technology – Innovation & Architecture

DCB Bank Ltd.

Seshadri Vyas M

Senior Product Manager – Customer Experience

Goibibo

Shilpa Mhatre

Head - Consumer Technical Insights

Marico Ltd.

Shweta Modi

Director - Process Excellence

Goibibo

Surekha Desai

Sr. Vice President Customer Service

Vodafone India

Vikas Sekhri

Head of Strategy

EarlySalary.com