Speakers
Amol Inamdar
Co-Founder & CEO
Finarya Tech
Ankit Goenka
Head of Customer Experience
Bajaj Allianz General Insurance Co. Ltd.
Ashis Rout
Sr. Vice President Tech & Digital
HDFC Bank Ltd.
Atul Patil
Director & Head- Business Planning, Marketing Excellence and Omnichannel Outreach
Cipla Ltd.
Deepali Rathod
Chief Experience Officer
Block Stock Wealth Pvt. Ltd.
Dipakshi Khaira
Vice President & Head Customer First
Bajaj Allianz Life Insurance Co. Ltd.
Hari Shankar
Sr. VP- Customer Experience
Future Generali India Insurance Company Ltd.
Hiral Sangani Saimy
Head Service Excellence
Aditya Birla Capital Ltd.
Jayanth Murthy
Joint Managing Director South Asia & Africa
Kaizen Institute
Jyoti Arora
Head Customer Experience
Borosil Ltd.
Yogesh Krishna Lohra
Head - Digital Transformation
L&T Realty Ltd.
Manoj Gupta
Vice President Information Technology
Restaurant Brands Asia (Burger King India Ltd.)
Meena Bhatnagar
Global Head - CRM & CX
Malabar Gold Ltd.
Namita Bohara
Head of Customer Centricity
Hindalco Industries Ltd.
Narendra Motwani
Head – Ecommerce
Malabar Gold Ltd.
Prashant Trivedi
Business Unit Head – Medical Equipment & Technical Services
B. Braun Medical (India) Pvt. Ltd.
Rakesh Gupta
Head- Customer Services and Customer Experience
Panasonic Life Solutions India Pvt. Ltd.
Sandeep Bhosle
Chief Digital Officer
JM Financial Asset Management Ltd.
Shammi Kapoor
SVP & Head Operations and Customer Service
Tata AIG General Insurance Company Ltd.
Sharmila Sandeep
General Manager Marketing
CG Power and Industrial Solutions Ltd.
Shriraj Kamblee
AVP-Product Client Services
Skillmine Technology
Shweta Srivastava
Vice President- Customer Operations
Mahindra Holidays & Resorts India Ltd.
Uday Bhosale
Head CX & Service
Hamilton Houseware Pvt. Ltd.